Your Ideal IT Partner

Teamwork makes the dream work. Indeed, all the more so in the context of being able to work with a versatile and agile team of IT specialists whom you can trust with the backbone of your business. But if your business is on the smaller end, you will likely be forced to outsource this essential operation to an external source. But in that case, several other issues also arise. For example, how will you know if a potential IT partner can be trusted? How will you know if they are the right fit for your business? What sort of traits do you need to look for in your vetting process? If you don’t know the answer to any of these questions, or if you’re unsure whether or not your potential (or current) IT partner is going to provide you with what you need, then it’s time to take an honest accounting of their organization with the checklist provided below.

Speed

How long will your IT partner take to respond to your client needs? In this case, obviously, faster means better, so long as the quality of the service provided does not become compromised as a result. 

Full Scale Capabilities

Is there a cap to the bandwidth or business operations that your IT partner can handle? Such limitations in your partner will eventually be reflected in the limited growth of your business.

Communication Skills

Those who work in IT generally have a bad reputation for not having great soft skills. But such an expectation of poor communication skills is unfair to those in the IT sector who are in fact able to communicate amiably with clients and simplify complex technical knowledge into common everyday language.

Trust

Will your partner be able to perform under high-pressure conditions? Do they have a track record of accomplishing difficult tasks? Is their organizational culture and ethic founded upon bricks of integrity? The correct answers to these questions are self-evident, and finding an IT partner who can answer Yes to all these questions will ensure you don’t end up spending sleepless nights in grief and despair over a sub-par IT partner.